TERMS & CONDITIONS
Please read our terms and conditions carefully as making a purchase is acceptance of these terms.
PRIVACY & SECURITY
We take your privacy very seriously. All your personal information is kept confidential. We do not disclose or sell your information to any third party unless clearly requested and acknowledged by you, the customer.
At no point do we store your credit card details. As soon as your order is placed your credit card details are encrypted and sent to the payment gateway where they are then verified by the issuing bank.
All the prices on this website are in Australian Dollar (AUD).
BESPOKE AND CUSTOM ORDERS
For all bespoke/customization orders please contact our customer service on the email
All designs and customization undertaken by JASNA BAJLO as part of a bespoke/custom order remain the sole property of JASNA BAJLO for design and copyright purposes. Any commissions, adjustments or amendments to JASNA BAJLO designs, or in creating new products, remain the property of JASNA BAJLO, to be used as they choose.
The products are delivered to the shipping address, indicated during the process of the order. We recommend customers provide a secure delivery address, for example, your place of employment, to avoid delays.
You may be responsible for any import taxes or duties on international orders. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.
All our pieces are completely handcrafted in our Australian Atelier using the finest materials. The pieces will be produced especially to order and that may take some time. We state the time needed under each of our pieces so you are aware of it in the moment of the order. In the case we are customizing a piece it may take longer and you will be notified via email.
We notify our costumers when the order has been shipped via the email they provided.
JASNA BAJLO is committed to providing as accurate and exact a service as possible; nevertheless, technical, factual, and/or printing errors may occur. We cannot guarantee that the color you see on your monitor will be the exact match of the color of the goods delivered.
JASNA BAJLO reserves the right to make changes and corrections to the website whenever necessary, without advance warning.