SHIPPING & RETURNS

CLICK AND COLLECT       FREE

Same day pickup is available from Jasna Bajlo Atelier at Magill. 
SMS us on +61 431 627 818 and your pieces will be waiting for you! 

SHIPPING  |  AUSTRALIA
All  Standard Shipping for domestic orders is FREE!
Standard Shipping
Australia Post Parcel Post  (with Tracking + Signature) 
2+ Business Days        FREE
If you would like to upgrade to Express Shipping there is a surcharge 

Express Shipping on orders under $80 AUD
Australia Post Express Parcel Post (with Tracking + Signature) 
1 Business Day        $10.00   


Express Shipping Upgrade on orders over $80 AUD

Australia Post Express Parcel Post (with Tracking + Signature) 

1 Business Day       FREE

 

SHIPPING  |  INTERNATIONAL 

Standard Int. Shipping on orders under $250 AUD
Australia Post Pack and Track International Service.
3 - 10 Business Days       $20.00 AUD  

Standard Int. Shipping  on orders over $250 AUD
Australia Post Pack and Track International Service.
3 - 10 Business Days      FREE

SHIPPING  |  LARGE HEAVY PIECES

We want you to get an item you ordered in the best possible conditions. 

The shipping of bigger items like HEADPIECES, BODICES or other MADE TO ORDER PIECES can be shipped via DHL EXPRESS if we think that is the best and most secure way to ship the item. 

This information will be clearly stated when you order the piece from our shop. You may be contacted directly via our courier, their partners or Customs regarding your shipment. Please ensure full name of consignee is given for delivery address to avoid delays or further charges.

International orders may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. The customer/recipient will be responsible for payment of any such duties and/or taxes in addition to the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

RUSSIA / CHINA - DHL currently only accept shipments addressed to Businesses

Shipments to Russia & China may require customs and duties to be paid upfront or to be sent via alternative International tracked and Signed services dependent on total order value. 


JASNA BAJLO shall not be deemed responsible for any delays caused by destination customs clearance processes. 

RETURNS

Please choose items carefully as we do not accept returns unless you receive the wrong item, faulty goods, or the wrong size. Under these circumstances goods may be returned within seven days of the delivery date, provided the following conditions apply:


The product must be new, unused, with the original label and tags and in its original bag and packaging.


If we agree that the product was indeed faulty, JASNA BAJLO will offer a refund (less shipping costs) via the original payment method or cover the new delivery costs of an exchange. JASNA BAJLO will contact you within 48 hours of receiving your returns, excluding weekends, public holidays and bank holidays.


Goods should be returned to:


Customer Services
Jasna Bajlo 
53 Edward Street
5072 Magill, SA

Australia


E: info@jasnabajlo.com


T: +61 (0) 431 627 818

​Items marked as ON SALE are not eligible for return or exchange. Earrings are not available for return or exchange due to health and hygiene safety regulations.

 


DISCLAIMER

 

JASNA BAJLO is commited to provide as accurate and exact a service as possible; nevertheless, technical, factual and/or printing errors may occur. We cannot guarantee that the colour you see on your monitor will be the exact match of the colour of the goods delivered.


JASNA BAJLO reserves the right to make changes and corrections to the website whenever necessary, without advance warning.

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